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1. Bookings will be considered tentative pending receipt of a deposit and will be held without obligation, for a period of seven (7) days. Albert by the Lake reserves the right to cancel an unconfirmed booking without further notice and re-allocate the date to other enquiries.
2. Confirmation of a booking must be made in writing within a further 7 days of verbal confirmation on the enclosed Function Booking Application Form. Otherwise Delaware North Companies Australia reserves the right to cancel the booking & allocate the venue to another enquiry. A minimum deposit of $2000.00 is required at the time of confirmation of booking.
3. The client represents that the number of expected guests stated on the booking application form is a realistic expectation of attendance and is the basis upon which the booking is accepted by Albert by the Lake.
4. If within 30 days prior to your function the expected attendance reduces by 20% or more, the Client will be liable to pay 50% of the charges applicable to the number of guests by which the attendance was reduced.
5. Anticipated final numbers are requested fourteen (14) days prior to the function date. Final numbers are required five clear working days prior to your function. This number will represent the minimum number of guests for which you will be charged.
6. Full payment is required three clear working days prior to your event. Payment by EFT, cash or bank cheques is required along with final numbers.
7. Payments over $1000.00 made by all Credit Cards will incur surcharge of 2%
8. Functions held on Public Holidays will incur a surcharge on the total cost of food & beverages of 15%.
9. Albert by the Lake follows the National Alcohol Beverage Industries Council guidelines on the Responsible Service of Alcohol. Albert by the Lake staff are instructed not to serve any alcoholic beverages to guests under the age of (18) eighteen years, or guests in a state of intoxication. Albert by the Lake reserves the right to exclude persons, without liability, from an event without notice.
10. The Management reserves the right to exclude or eject any & all objectionable persons from Albert by the Lake premises without liability.
11. Organisers are financially responsible for any damage sustained to Albert by the Lake function centre.
12. General cleaning is included in the cost of the function. The client may incur additional charges in the instance where an event has created cleaning requirements that are considered, in the opinion of Albert by the Lake to be over an above normal cleaning.
13. Albert by the Lake & Delaware North Companies Australia does not accept any responsibility for damage or loss of merchandise left at the Albert by the Lake prior to or after the function. Organisers should arrange their own insurance &/or security. All client goods must be removed from Albert by the Lake no more than 24 hours after the function.
14. In the event that the venue cannot be made available to the Client on the date(s) for which it has been booked for reason of fire, flood, damage, industrial dispute, or an other reason, the management of Albert by the lake shall not be liable for any loss, damage or injury whatsoever suffered by the Client as the result of the unavailability of the venue.
15. No food of any kind (other than wedding cake) will be permitted to be brought in for consumption at the function by the Organiser or any of the Organiser’s Guests.
16. No beverages of any kind without prior arrangement will be permitted to be brought in for consumption at the function by the organiser or their guests.
17. Should the function number fall below the minimum number after the function booking has been made, the invoice will be payable on the minimum number.
18. Delaware North Companies Australia reserves the right to increase the package prices at anytime without any prior notification.
19. Performance of this Agreement is contingent upon the ability of the Albert by the Lake Management to complete same, & is subject to labour troubles, disputes, strikes or picketing, accidents, Government (Federal, State or Local) requisitions, restrictions upon travel, transportation, food, beverage or supplies & other causes whether enumerated herein or not, which are beyond the control of Albert by the Lake & Delaware North Australia Pty Ltd. In no event shall Albert by the Lake or Delaware North Companies Australia liability be in excess of the total amount of the food & beverages contracted thereof.
20. The client is aware that the function room immediate adjoins a sporting facility. The client understands and accepts that the sporting facility, being a soccer ground, may from time to time, have soccer matches scheduled at the same time as the clients function. The client further confirms and accepts that the scheduling of soccer games and other similar events is outside the control of Delaware North and the client releases Delaware North from any loss or liability whatsoever in connection with such activities
21. The Musicians Award stipulates that all band members must receive a full meal after working 4 hours. The charge is $40.00 pp, to be eaten in the staff area unless otherwise informed.
22. In the case of cancellation, Albert by the Lake will refund the deposit less booking fee of 10% up to 180 days prior to the function. Past 90 days & up to 45 days prior to the function, Albert by the Lake will retain the full deposit received as compensation for lost business. Past 45 days prior to the function, the organiser shall upon demand of Albert by the Lake, pay 50% of the total estimated function charge to cover any incurred cost of the said function. Cancellations must be in writing.
23. Albert by the Lake holds a liquor licence until 1.00am. Extensions can be applied for and cost for this is to be covered by the client.
24. All Prices are GST inclusive. A Tax invoice will be provided on request.
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